Commercial clarity in action.
Examples of how I help tech, media, and expert-led businesses untangle GTM complexity, strengthen their sales processes, and create a clearer, more scalable commercial engine.
-
Tech
Service tiers frameworks for the world’s favourite file sharing business.
The business’s rapid growth caused inconsistent client servicing and a lack of prioritisation structure. We led a cross-functional audit and created a service-tier model and governance framework which was adopted org-wide, improving alignment, deal velocity, and scalability ahead of the business’s acquisition.
-
Tech
3-Year sales enablement roadmap for multinational building services conglomerate.
Global and regional marketing teams needed enablement materials and tools across multiple markets, but lacked a maturity benchmark or strategy. We conducted 100+ hours of interviews, built a maturity model, and delivered a 3-year roadmap covering training, process, KPIs and tools across 10 markets.
-
Media & Marketing
Helping a medical communications group differentiate in a noisy marketplace.
A US-based medical communications firm had developed new AI-powered analytics tools but needed positioning and go-to-market messaging to stand out. We defined ideal customer profiles, mapped benefit-to-challenge matrices, developed prototype messaging and embedded it into both digital and print channels—resulting in integrated messaging across the business within six months.
-
Expert-led Businesses
Optimising lead generation for the UK’s leading SAP Consultancy.
A mid-market SAP consultancy was seeing underperforming lead generation and unclear ROI from marketing investment. We audited lead sources, segmentation, messaging and content; developed a refreshed strategy and enablement roadmap, and within 12 months the business achieved a successful acquisition.
-
Media & Marketing
Multi-year interim management for a growing international digital marketing agency.
A UK-based international digital marketing agency sought help to drive double-digit growth year on year and scale its business development capability. Over several years we provided ongoing strategic guidance, mentoring and hands-on business development support, helping them achieve sustained growth and team expansion.
-
Expert-led Businesses
GTM strategy for macro-risk consultancy launching new offer.
A start-up global research firm had flagship clients but needed a growth plan to broaden its target markets and functions. Within six weeks we developed a full GTM strategy including marketing/lead generation and supported implementation with fortnightly pipeline meetings and actions; the firm continues to roll out the plan with our support.
-
Media & Marketing
Strategy and business development leadership for ambitious new creative agency.
A creative agency with strong work but low visibility sought support to move into the next phase of growth. We offered strategic counsel and hands-on support, collateral creation, pitching, pipeline building, and delivered 75% revenue growth in year one.
-
Media & Marketing
Strengthening GTM strategy for a leading podcast studio
Worked with a London and Manchester podcast production studio to refine its value proposition, sharpen its go to market strategy, and improve sales focus. The result was clearer positioning and a more consistent commercial approach that supported stronger pipeline conversion.
-
Tech
Fixing conversion gaps for a video personalisation scale-up
Reconfigured the sales process for a video personalisation scale-up to address conversion drop-offs and weak handoffs. Improved deal progression, reduced churn, and increased win rates through a cleaner, more predictable sales motion.
Featured Case Study: GTM for a global file sharing platform
Problem
The company was looking to launch a new advertising product and needed support in building the business case to get board approval for the new product.
Once approved, the company needed someone to lead the go-to-market planning. Working closely with the product, strategy, sales, and marketing teams to bring the concept to market.
Action
Built data-driven business cases, business impact modelling, market sizing, OpEx cost forecasting, and customer insights, securing executive buy-in for product investment
Developed a go-to-market plan encompassing positioning, value proposition, messaging, and pricing strategy
Created and delivered sales training to global teams
Coordinated with the product teams, AdTech, engineering, legal, privacy, customers, marketing, and 3rd party vendors on testing, launch, and wider rollout
Result
The product launched on time (mid-2024) and delivered >$1.5m in incremental revenue in H2 2024 and is forecast to deliver >$5m in 2025.
Strengthened product portfolio and contributed to the business's successful sale to Bending Spoons
“The work James did with us directly resulted in a number of new client wins with high-profile brands. He brought a fresh perspective to our new business strategy and helped us shape a compelling proposition, allowing us to differentiate in a competitive market.”
Clare Holmes, Managing Director
Let’s collaborate.