Commercial clarity in action.

Examples of how I help tech, media, and expert-led businesses untangle GTM complexity, strengthen their sales processes, and create a clearer, more scalable commercial engine.

  • Tech

    Service tiers frameworks for the world’s favourite file sharing business.

    The business’s rapid growth caused inconsistent client servicing and a lack of prioritisation structure. We led a cross-functional audit and created a service-tier model and governance framework which was adopted org-wide, improving alignment, deal velocity, and scalability ahead of the business’s acquisition. 

  • Tech

    3-Year sales enablement roadmap for multinational building services conglomerate.

    Global and regional marketing teams needed enablement materials and tools across multiple markets, but lacked a maturity benchmark or strategy. We conducted 100+ hours of interviews, built a maturity model, and delivered a 3-year roadmap covering training, process, KPIs and tools across 10 markets.

  • Media & Marketing

    Helping a medical communications group differentiate in a noisy marketplace.

    A US-based medical communications firm had developed new AI-powered analytics tools but needed positioning and go-to-market messaging to stand out. We defined ideal customer profiles, mapped benefit-to-challenge matrices, developed prototype messaging and embedded it into both digital and print channels—resulting in integrated messaging across the business within six months.

  • Expert-led Businesses

    Optimising lead generation for the UK’s leading SAP Consultancy.

    A mid-market SAP consultancy was seeing underperforming lead generation and unclear ROI from marketing investment. We audited lead sources, segmentation, messaging and content; developed a refreshed strategy and enablement roadmap, and within 12 months the business achieved a successful acquisition.

  • Media & Marketing

    Multi-year interim management for a growing international digital marketing agency.

    A UK-based international digital marketing agency sought help to drive double-digit growth year on year and scale its business development capability. Over several years we provided ongoing strategic guidance, mentoring and hands-on business development support, helping them achieve sustained growth and team expansion.

  • Expert-led Businesses

    GTM strategy for macro-risk consultancy launching new offer.

    A start-up global research firm had flagship clients but needed a growth plan to broaden its target markets and functions. Within six weeks we developed a full GTM strategy including marketing/lead generation and supported implementation with fortnightly pipeline meetings and actions; the firm continues to roll out the plan with our support.

  • Media & Marketing

    Strategy and business development leadership for ambitious new creative agency.

    A creative agency with strong work but low visibility sought support to move into the next phase of growth. We offered strategic counsel and hands-on support, collateral creation, pitching, pipeline building, and delivered 75% revenue growth in year one.

  • Media & Marketing

    Strengthening GTM strategy for a leading podcast studio

    Worked with a London and Manchester podcast production studio to refine its value proposition, sharpen its go to market strategy, and improve sales focus. The result was clearer positioning and a more consistent commercial approach that supported stronger pipeline conversion.

  • Tech

    Fixing conversion gaps for a video personalisation scale-up

    Reconfigured the sales process for a video personalisation scale-up to address conversion drop-offs and weak handoffs. Improved deal progression, reduced churn, and increased win rates through a cleaner, more predictable sales motion.

Featured Case Study: GTM for a global file sharing platform

Problem

  • The company was looking to launch a new advertising product and needed support in building the business case to get board approval for the new product.

  • Once approved, the company needed someone to lead the go-to-market planning. Working closely with the product, strategy, sales, and marketing teams to bring the concept to market.

Action

  • Built data-driven business cases, business impact modelling, market sizing, OpEx cost forecasting, and customer insights, securing executive buy-in for product investment

  • Developed a go-to-market plan encompassing positioning, value proposition, messaging, and pricing strategy

  • Created and delivered sales training to global teams

  • Coordinated with the product teams, AdTech, engineering, legal, privacy, customers, marketing, and 3rd party vendors on testing, launch, and wider rollout

Result

  • The product launched on time (mid-2024) and delivered >$1.5m in incremental revenue in H2 2024 and is forecast to deliver >$5m in 2025.

  • Strengthened product portfolio and contributed to the business's successful sale to Bending Spoons

“The work James did with us directly resulted in a number of new client wins with high-profile brands. He brought a fresh perspective to our new business strategy and helped us shape a compelling proposition, allowing us to differentiate in a competitive market.”

Clare Holmes, Managing Director

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